CGC
Closure Group Civil
Module 22 · 10 min

CGC Digital Systems — Portals, Photos & the Flow

CGC runs its paperwork digitally. Your records go into portals on your phone, sync to the office, and drive real actions — repairs, pay, safety fixes. This module shows you the toolkit and what happens after you hit submit.

The CGC digital toolkit

Why CGC runs digital systems

Three reasons. One: evidence — CGC is building toward triple ISO certification, and digital records prove work was done right, instantly and audit-ready. Two: one source of truth — no lost paper, no re-typing, no "it’s in the ute somewhere". Three: speed — a defect reported digitally reaches workshop planning the same day; a timesheet reaches payroll without a Friday paper chase. The system only works if the records go in — that’s your part.

The Field Portal — signing in and clocking on

The Field Portal is your day-to-day tool. You sign in with your personal kiosk code on the PIN pad, and you land on your home screen: your job for today, Clock In, and Select/Change Job. Clock in at the start of shift, select the right job (it drives job costing), take your breaks with Start Break, and Clock Out at the end. Your timesheet builds itself from these taps — accurate clock-ins mean accurate pay.

CGC portal screenCGC portal screen
The Field Portal — safety forms

The Safety tab holds your forms: Light Vehicle Pre-Start (LC79/Hilux — required before driving), Heavy Plant Pre-Start (excavator, dozer, grader, compactor, truck), Job Safety Analysis (all workers sign), TAKE 5 Pre-Task Check (five minutes before any new task), Incident Report (includes the notifiable incident check), Workplace Risk Assessment (new area or changed conditions), and the monthly Yard & Traffic Inspection. Today’s submissions show at the bottom — so you and your supervisor can both see what’s been done.

CGC portal screen
The Field Portal — clocking out: your daily docket

Clock Out opens your daily docket: your job, clock-in time, breaks and hours are already there. The box that matters is WORKS COMPLETED TODAY — what you write goes straight into the progress claim, which is how CGC gets paid for the day. Be specific: "topsoil stripped chainage 200–450, 12 loads hauled" beats "worked on site" every time. Add any missed break time honestly, note anything Ryland should know, and hit Clock out and submit docket. One tap, timesheet and docket done.

CGC portal screen
The Field Portal — the Plant tab

The Plant tab lists every machine on your site — scrapers, laser buckets, graders, light vehicles — each with a Fault button right there. See something wrong on any machine, even one you’re not operating? Tap Fault against it and report. There’s also a general "Report fault or maintenance needed" for anything not listed. No fault you report ever disappears — it lands in the maintenance queue with your name and photo attached.

CGC portal screen
The Field Portal — Machine Fault / Parts Request

Found a fault or need parts? The Machine Fault / Parts Request flow is: select the machine → take a photo → describe the issue → it goes to Ryland for PO approval. That last step matters: your photo and description are what the Director approves spending against, so make them count — clear photo with the asset ID, straight description of what’s wrong.

CGC portal screen
The Maintenance & Fleet Portal — machines

Daily plant pre-starts and defect reports are completed digitally against each machine. When you log a defect, it lands in front of the people who plan repairs — with your photos attached — and safety-critical defects flag the machine immediately. This is why "report every defect, no matter how minor" (Module 8) actually works at CGC: the report goes somewhere and gets actioned.

The Training Portal — the one you’re in now

Your induction, module records, assessment and certificate all live here, tied to your CGC PIN. Sign in on any device and your progress follows you. Supervisors and the Director see the training matrix — who’s inducted, who’s signed off, whose tickets are verified — which is what gets you rostered onto gear.

The Command Centre Dashboard — where it all lands

The office runs a live dashboard that shows records as they sync in: field records, plant status, training progress, timesheets. Timesheets flow through to payroll. Nothing you submit disappears into a drawer — it lands on a screen someone is responsible for. That’s also why accuracy matters: what you enter is what the office acts on.

One dashboard — different views for different roles

Employees, supervisors, managers, admin and higher management all see their own version and access level of the dashboard. The tabs and buttons you see depend on your role — an employee signs in with their PIN and gets Dashboard, Schedule, Tasks, Messages, Notes, Dockets, CGC Crew and Timesheets. Supervisors and management see additional tabs on top of these. The screenshots below show the standard employee view — what you’ll see when you sign in.

CGC portal screen
The Dashboard — your notes, tasks and schedule

The dashboard isn’t just for the office — you sign in with your own PIN and get your tabs: Dashboard, Schedule, Tasks, Messages, Notes, Dockets, Crew and Timesheets. You can create your own notes and tasks and add schedule entries — use them for anything worth remembering or coordinating: a follow-up on a part, a reminder for tomorrow’s first task, a note about site access. What you write here is visible to management and will follow CGC into Google Workspace — keep it work-related and useful.

CGC portal screen
The Dashboard — Field Safety Live

Every safety form you submit in the Field Portal lands here within moments — the Field Safety panel shows pre-starts, faults with your photos, Take 5s and supervisor pre-starts, newest first. Anything critical — a tagged-out machine or a stop-work fault — jumps to the top in red. This is the proof that your reports are seen and acted on: when you tag something out, the office knows before you’ve walked back to the ute.

CGC portal screen
Your CGC PIN — one identity across the system

Your 4-digit CGC PIN is your identity across CGC’s portals. It links your records to you, restores your progress on any device, and is deactivated when someone leaves. Keep it private — never share it or enter it for someone else. A record made under your PIN is your record, the same as your signature on paper.

Photos — evidence that does the talking

When photos are required

Photos are attached to defect reports, hazard reports, incidents, parts of your induction (like the site walk), and completed work where your supervisor directs. A photo turns "the left steer tyre looks average" into evidence the workshop can act on without driving two hours to look at it.

How to take a useful site photo

Fill the frame with the subject, then take a second wider shot for context. Include what identifies it — the asset ID or rego on a machine, a landmark for a location. Hold steady, check it’s in focus, retake if it isn’t — a blurry photo is a wasted photo. In dust or low light, step closer rather than zooming.

What NOT to photograph

No photos of people without a work reason. No photographing other companies’ documents or plant unless it’s part of an incident record. Respect landholder restrictions on photography. And site photos belong on CGC records — never on personal social media (that’s the Media rules from Module 20 in action).

What happens to your photos

Photos are compressed on your phone and attached to the record they belong to, then sync together to CGC’s secure database. No signal? They wait on your device and go when coverage returns. They’re part of the record — viewable by the office alongside your report, and protected the same way.

Memory check
Before you take a defect photo — name the TWO things that should be in frame.
Minimum 15 characters — required to complete this module.

The flow — what happens after you hit submit

Offline-first: no signal, no problem

CGC’s portals are built for where we work — they function fully without mobile coverage. Your records and photos queue on your device and sync automatically the moment you’re back in range. Never re-enter a record because you had no signal; check the sync status instead. Double entries create confusion for the office.

Where your record goes

Submit → the record (with photos) syncs to CGC’s secure database → it appears in the Command Centre and to the people who need it. Your name, the timestamp and the details travel together — that’s your evidence trail, and CGC’s.

What happens next — the actions your records drive

A hazard report reaches your supervisor for action. A defect reaches workshop planning — safety-critical ones flag the machine. A timesheet flows to payroll. A completed induction updates the training matrix and issues your certificate. The system closes loops: if you reported something and nothing seems to have happened, chase it with your supervisor — that’s the system working, not you being a nuisance.

Your data and privacy

Your details and records are used for safety, training, pay and compliance — that’s it. Access is locked: workers see their own records via their PIN; only management sees the full picture. Emergency contact details are there so we can help you in an emergency, nothing else.

The portal keeps you honest — in a good way

If your vehicle pre-start isn’t done, the portal shows a warning banner with a "Do it now" button until it is — on your home screen, every time. That’s not nagging, that’s the system making sure the record that protects you actually exists before you drive. Quick actions on the home screen give you one-tap access to Pre-start, Report Fault, Incident and JSA.

CGC portal screen
The golden rules

Right record, right portal, same shift. Photos where they help. If a portal is ever down, use the paper backup and tell your supervisor — don’t let the record die. And never share your PIN. Do those four things and the digital side of CGC will never cost you a minute of grief.

One rule to remember
If you did it, record it — same shift, in the right portal, with a photo where it helps. A record that isn’t entered didn’t happen.
Recap — remember this
  • Right record, right portal, same shift — photos where they help
  • Offline is fine: records queue on your device and sync automatically — never double-enter
  • Your PIN is your identity across CGC systems — keep it private

Answer to complete this module.

1. You’re out of mobile coverage and finish a pre-start. What happens to the record?
It’s lost — redo it in townIt queues on your device and syncs automatically when coverage returnsYou must call the office to read it outRecords can’t be done offline
2. A good defect photo should include…
Just the sky for lightingThe defect close-up plus something identifying the machine (asset ID/context)Your workmate pointing at itNothing — photos are optional decoration
3. In your own words: what happens to a hazard report after you hit submit?
Minimum 20 characters.